Ranvir Shorey wrote on X (previously Twitter), “A tough account of what @IndiGo6E put us by yesterday: Our flight was scheduled for two p.m.All 8 of us checked in 2 hours prior as stipulated, and solely then had been we knowledgeable that the flight was 3 hours late because of unhealthy climate (fog). We weren’t intimated previous to reaching the airport. Nonetheless, we didn’t complain, considering there will need to have been a communication problem and being utterly understanding, as we had been conscious that at the moment of the 12 months this stuff occur generally.”
He added, “The flight was now scheduled for five p.m. At 3 PM, after being checked in on the airport for greater than 3 hours, we had been advised that the flight would now depart one other 3 hours later at 8 PM! This appeared fishy to us, because the “fog” ought to be clearing up and never getting worse because the day progresses. Considered one of my mates regarded up the Indigo web site to test the routing of our plane. It was very clearly mentioned that the plane that was speculated to fly us was coming in from Kolkata, which had reported no fog points and had already arrived in Bangalore. Once we confronted the Indigo workers with this info, he merely mentioned that the web site has not been up to date correctly and gave us his “private assure” that the flight will take off at round 8 p.m. This was vital for me, as my youngster could be alone at house if I didn’t get again by round 10–10 p.m. At about 7 PM, the flight time was modified to 9 PM. I started to panic as this would depart me in a spot as a mum or dad, however I nonetheless didn’t complain and one way or the other managed the scenario.”
The submit additionally learn, “At 8 PM, we had been advised that now the flight will take off after 10 PM! That is after I misplaced my cool, as this could imply that I might not be capable to get again house in time for my youngster! I reached out to the workers, who had given me his “private assure” that the flight would take off at 8 p.m. He advised me on the cellphone that he had left the airport(!) and that one other workers member will now take care of me, nonetheless not telling me the true cause why the flight was delayed additional and when it can take off! The brand new workers assigned to deal with me tried the identical, normal airline platitudes and lies to attempt to pacify me, and I advised him not that it could not work with me anymore, as it’s apparent that the delay is just not because of fog! I appealed to his private integrity as a human being as a substitute of being a mouthpiece for the airline. Solely after this did he make a couple of calls and eventually inform us the true cause, which was that they didn’t have a pilot for the flight! He assured me {that a} pilot has now been assigned and the flight will take off by 10:30 p.m. By now, I used to be feeling utterly helpless. I one way or the other made preparations for somebody to look at over my youngster, as I knew that we had been fed lies continuous for the final 8 hours and had been in a hopeless scenario. After this, we needed to face one other 2-3 hours of lies and delays earlier than a pilot confirmed up, and our flight took off at round midnight, 10 hours after the scheduled time of the flight! We will probably be submitting a criticism for the trauma now we have been doled out yesterday by @IndiGo6E within the identify of air journey.”
Just a few days in the past, Radhika Apte shared a video of being locked in an aeroplane at Mumbai airport. She took to her social media deal with and shared the movies and images. She captioned the submit, “I needed to submit this! At this time morning I had a flight at 8:30. It’s 10:50 now, and the flight has nonetheless not boarded. However the flight mentioned we had been boarding and put all of the passengers within the aerobridge and locked it! The passengers, together with small infants and aged individuals, have been locked in for over an hour. The safety gained’t open the doorways. The workers has completely no clue! Apparently, their crew hasn’t boarded. The crew had a change, and they’re nonetheless ready for a brand new crew, however they don’t know when they are going to arrive, so nobody is aware of how lengthy they’ll be locked inside. I managed to flee briefly to talk to the very silly workers lady outdoors who stored saying there was no problem and no delay now that I’m locked inside, they usually simply advised us that we’d be right here until no less than 12 p.m., all locked in. No water, no lavatory. Thanks for the enjoyable experience!!”.
