In line with a report by Statista, Cellular commerce in India is projected to succeed in $46.4 billion in 2023. Cellular procuring is without doubt one of the development drivers for this projection. With this partnership, Shiprocket goals to allow retailers to develop on this burgeoning market by offering a seamless shopper expertise. The partnership will unlock quite a few advantages, emphasising the dedication to enhancing person expertise and enabling e-commerce retailers to do enterprise simply.
How Truecaller will assist Shiprocket retailers
Truecaller’s one faucet number-based OTP-less verification system will simplify the onboarding course of for brand new sellers on the Shiprocket platform. It will lead to sooner sign-ups and decreased friction. This technique will even assist the retailers ship a swift and safe on-line checkout expertise for buyers.
This mixed with Shiprocket Checkout will allow retailers to supply the final word ‘one-click’ checkout expertise to their shoppers which lifts up the gross sales conversion from 20% to 40%.
Moreover, to speak in a trusted, secure and productive method, the partnership will allow Shiprocket’s service provider ecosystem to leverage Truecaller’s Verified Enterprise Caller ID answer. It will allow retailers to foster a seamless communication expertise with their clients, particularly for essential use circumstances akin to supply and help
Talking on the partnership Saahil Goel, Co-founder & CEO, Shiprocketmentioned, “Our partnership with Truecaller ensures that pace and comfort usually are not simply guarantees however a actuality that the retailers can ship to their shoppers. Truecaller’s OTP-less verification mixed with Shiprocket Checkout answer will allow a seamless expertise for the shoppers. It will assist our retailers additional cut back cart abandonment charges and develop their shopper base among the many mobile-first audiences. Along with this, the service provider verification badges will even assist construct credibility and allow them to speak with their shoppers seamlessly.”
Priyam Bose, World Head GTM & Developer Merchandise, Truecaller, mentioned, “At Truecaller, our dedication lies in empowering companies within the realms of buyer authentication to speak in a trusted, secure, and constant method with their finish shoppers. With this key collaboration with Shiprocket, we’re streamlining and elevating their service provider’s digital-led operations throughout the patron expertise lifecycle, from onboarding to checkout to communication by way of our enterprise suite of merchandise from the Truecaller platform.”
