Many occasions within the current previous have introduced up considerations concerning the hygiene and cleanliness of airline meals. In one other incident, Union Minister Rajeev Chandrasekhar has make clear the matter by sharing a picture from a Vistara plane on his official social media platform. Upon returning to India after attending the AI Security Summit within the UK, Mr Chandrasekhar opted for a Vistara flight for his journey dwelling. Whereas the flight from London to Delhi proceeded with out main hiccups, the general expertise was marred by meals litter within the airline.
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Taking to his official social media account, Mr Chandrasekhar shared a picture of discarded water bottles and half-eaten meals scattered throughout the cabin flooring. Expressing his disappointment, the Union Minister wrote, “So determined to fly @airvistara from London to Delhi final evening. Good new clear 787 plane and really easy flight – however saddened by service and state of cabin – meals and litter not one of the simplest ways to welcome guests to India or compete with different world carriers. #Dissatisfied”
So determined to fly @airvistara from London to Delhi final nite.
Good new clear 787 plane and really easy flight – however saddened by service & state of cabin -food & litter not one of the simplest ways to welcome guests to India or compete wth different world carriers 😥😥🤷🏻♂️#Dissatisfied… pic.twitter.com/LSsVDPOym5— Rajeev Chandrasekhar 🇮🇳 (@Rajeev_GoI) November 3, 2023
The X publish went viral with over 23K views to date, prompting reactions from the customers.
A person commented, “High quality service and cabin hygiene are important for world competitiveness.
One other stated, “Sir glad you highlighted that.”
One particular person narrated their expertise, “Sir, final week my sis got here from USA on Air India, the state of affairs was comparable. And likewise she was not even given a pair of Headphones for this lengthy flight like many others on that very same flight. And the Attendants wouldn’t even come to their seat even after urgent the assistance button.”
However one person had a special opinion. “Selected @airvistara for the London to Delhi flight, impressed by the plane.”
“Travellers are equally accountable. No sense of hygiene and cleanliness,” learn one other remark.
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After the publish went viral, Vistara responded to the publish. “Hello Rajeev, we wish to specific our remorse for the inconvenience you skilled, as this doesn’t align with the expertise we intention to supply our prospects. At Vistara, we take pleasure in providing a superior expertise to our prospects at each touchpoint.”
Have a look:
We perceive that on this event, we didn’t adhere to our commonplace cleansing procedures. We respect your understanding, and we view this as an remoted incident. (2/3)— Vistara (@airvistara) November 3, 2023
In one other publish, Vistara added: “We perceive that on this event, we didn’t adhere to our commonplace cleansing procedures. We respect your understanding, and we view this as an remoted incident. Relaxation assured, we have now introduced this concern to the eye of the related division for an intensive overview and to make the mandatory enhancements. Your suggestions is efficacious to us, and we’re dedicated to delivering a greater expertise sooner or later.”
Pricey Sir, we’re deeply saddened to study your expertise, as it’s not in step with the extent of service we attempt to supply to our prospects. Please settle for our honest apologies for the inconvenience prompted. (1/2)— Vistara (@airvistara) November 3, 2023