OnePlus Acknowledges Inexperienced Line, Motherboard Points in Telephones, Reaffirms High quality Dedication: Report

OnePlus has addressed the problems surrounding the inexperienced line on shows and motherboard failure which have been broadly reported to be plaguing its smartphones throughout India in latest months. In a dialog with an Indian publication, the Chinese language unique tools producer (OEM) reaffirmed its dedication to making sure high quality and shopper satisfaction, courtesy of its lifetime show guarantee initiative. It additionally issued a clarification concerning software program updates doubtlessly inflicting motherboard failures on OnePlus smartphones.

Inexperienced Line and Different Points on OnePlus Smartphones

In a dialog with FoneArea, OnePlus acknowledged the problems surrounding a number of of its gadgets, significantly the OnePlus 9 and OnePlus 8 sequence. The inexperienced line difficulty will not be particular to the corporate’s gadgets however is posing an industry-wide problem, as per the corporate. OnePlus revealed that it has labored with its suppliers and carried out corrective measures by means of the availability chain.

The corporate has reaffirmed its dedication to shopper satisfaction and reiterated that clients who face inexperienced line points on their gadgets ought to go to their nearest OnePlus service centres as quickly as potential for system diagnostics supplied freed from value. They are going to be offered with choices to both improve their gadgets or substitute the display. It’s providing a lifetime show guarantee, claiming it to be the primary model within the {industry} to take action. Choose OnePlus 8 and 9 sequence system house owners can improve to a brand new OnePlus smartphone at choose authorised service centres. This is applicable to even smartphones that are greater than a yr previous and out of guarantee.

The Chinese language smartphone maker has additionally acknowledged the problems associated to motherboard failure on choose gadgets however claimed that the {hardware} malfunction will not be attributed to any software program updates. If customers run into the problem, they might contact OnePlus assist for the required help, with choices starting from the system getting repaired to providing a reduction on a brand new OnePlus system.