iPhone 14 Plus Service Program for Rear Digicam Problem Introduced by Apple: Examine Eligibility

Apple has introduced a service program for a rear digicam subject that impacts some iPhone 14 Plus models that had been manufactured over a 12-month-period. The Cupertino firm has introduced that affected units will probably be eligible for servicing at authorised Apple service suppliers at no extra price, and clients can confirm whether or not their handset is impacted by offering the corporate with their serial quantity. In the meantime, customers who’ve already paid for repairs to the rear digicam on the iPhone 14 Plus can contact Apple for a refund.

Apple Affords iPhone 14 Plus Service Program for Rear Digicam Problem

A assist web page arrange by the corporate states that it found a “very small share” of iPhone 14 Plus models are affected by a difficulty the place the rear digicam doesn’t present a preview. iPhone 14 Plus models that had been produced between April 10, 2023 and April 28, 2024 could possibly be impacted, in accordance with Apple.

iPhone 14 Plus house owners can enter their serial quantity on the corporate’s assist web page to examine whether or not their smartphone is affected by the difficulty and eligible without spending a dime servicing at no cost. Apple says that the service program will cowl an affected unit for 3 years after it was first bought.

Tips on how to Examine Eligibility for Apple’s iPhone 14 Plus Service Program

To be able to discover the serial quantity on the iPhone 14 Plus, customers can open the Settings app and faucet on Common > About. Lengthy urgent on Serial Quantity on this display will show a Copy shortcut, permitting customers to stick the textual content within the subject on Apple’s assist web page for the iPhone 14 Plus Service Program.

Apple’s assist doc states that some clients who’ve iPhone 14 Plus models with harm that stops the rear digicam service — similar to a damaged rear glass panel — might want to resolve these points first. Not like the free service program, Apple says it’s going to cost clients for these extra repairs.

Clients who’ve already paid for to service their iPhone 14 Plus rear digicam may contact Apple for a refund, in accordance with the corporate’s web site. Devices 360 was in a position to confirm that an iPhone 14 Plus bought in December 2023 was not within the affected serial quantity vary.