Vodafone Thought (Vi) Introduces Baggage Safety in All Postpaid Worldwide Roaming Packs

Vodafone Thought (Vi) launched a brand new baggage safety service with its postpaid worldwide roaming plans on Monday. The brand new service was launched in India in partnership with Blue Ribbon Luggage, a US-based misplaced baggage concierge service. Obtainable with all postpaid worldwide roaming plans with an add-on, the service will compensate customers if their baggage is delayed or misplaced whereas travelling through flights. The telecom operator stated that the service will present its customers with a further security internet to enhance their journey expertise.

Vodafone Thought Introduces a Baggage Safety Service for Postpaid Customers

In a press launch, the telecom operator introduced the brand new service for its postpaid customers. Baggage safety service is being provided as an add-on service for all postpaid customers who recharge their SIM card with a world roaming plan. The corporate’s service will likely be relevant to all worldwide roaming plans.

Citing a 2024 report by Société Internationale de Télécommunications Aéronautiques SITA), a Switzerland-based IT and communication companies supplier for the air transport trade, the telecom operator claimed that greater than 36 million luggage had been mishandled globally final yr, which raises issues about baggage safety for travellers. Vi said that the brand new service is being launched to supply customers with a further layer of security for his or her baggage.

To avail of the service, Vi postpaid customers might want to first buy a world roaming pack, after which activate Baggage Safety at a further value of Rs. 99. Customers may even need to register with Blue Ribbon Luggage earlier than their flight Whereas travelling on flights, if a person finds their baggage to be misplaced or delayed, they should file a report with each the airline in addition to Blue Ribbon Luggage inside 24 hours of touchdown.

The misplaced baggage concierge service supplier will then observe and expedite the return of the baggage utilizing its international community. In case the bags just isn’t returned inside 4 days (96 hours), Blue Ribbon Luggage will present a compensation of Rs. 19,800 per bag to the person. Notably, the compensation can solely be availed for as much as two luggage per person.