AI vs. AI: Expedia plans to battle it out with Google, Microsoft for journey planning

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AI vs. AI: Expedia plans to battle it out with Google, Microsoft for journey planning

Tech corporations are utilizing AI to strengthen their providers, and Expedia says it desires to make use of the know-how to create personalised journey suggestions for individuals. It goals to faucet individuals and wish them to ditch engines like google for planning a trip.
Rajesh Naidu, chief architect and head of information administration at Expedia, advised The Verge that the corporate goals to get customers to plan their journeys in a single place.The platform will return with suggestions educated with its flight and lodge data library and knowledgeable by customers’ journey preferences.
“By with the ability to prepare giant language fashions on our information, this wealthy 70 petabytes’ value of information we’ve gathered over time, we will ultimately suggest locations to go and keep and do and proceed to refine and personalise that,” Naidu was quoted as saying.
Other than providing AI-powered customer support options, the corporate additionally helps property homeowners describe their properties and motels.
Expedia’s former chief monetary officer Jeff Hurst testified in the course of the US vs Google antitrust trial that regardless of growing the funds to Google for advert house, visitors on its web site by no means elevated after the search engine started displaying flights and motels.
Google Journey for lodge, fights
Google has a journey service referred to as Google Journey. It was beforehand launched on Android and iPhones however the firm pulled the plug on the app and it is just obtainable on a browser. In addition to this, Google Search can also be one of many go-to locations to examine flight tickets, motels and put together itineraries for holidays.
Google has additionally added generative AI capabilities and Bard AI chatbot that may assist customers discover all the main points in an easy-to-read format.
Microsoft’s Bing Journey
Microsoft Bing with Copilot now has a devoted house to assist customers e book tickets and motels in addition to provide automobile rental choices. It additionally offers customers with high-quality photos, movies and articles from the web in a user-friendly means.