Passenger Finds Worm In Sandwich Served By IndiGo, Airline Points Apology Assertion

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Passenger Finds Worm In Sandwich Served By IndiGo, Airline Points Apology Assertion

Think about paying 1000’s of rupees for an air ticket, solely to be served meals infested with worms. This unlucky incident occurred throughout a current IndiGo flight from Delhi to Bombay. Kushboo Gupta, knowledgeable dietitian, shared a video on Instagram, showcasing the situation of the sandwich she was served. Within the video, Khusboo could be heard criticising the meals high quality supplied by IndiGo. She additionally talked about that upon discovering the worm in her sandwich, she knowledgeable the employees. However even after that, the identical contaminated sandwiches have been distributed to different passengers as properly. In response to the incident, IndiGo issued an official assertion, extending apologies to the affected passenger and assuring the general public that the matter is presently beneath examination.
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Check out Kushboo’s video under:

Within the detailed caption of her Instagram video, Kushboo Gupta wrote, “I’ll lodge an official grievance by way of e mail quickly. However as a Public Well being skilled, I need to know regardless of realizing the standard of the sandwich was not good and informing the flight attendant prior, she nonetheless continued to serve sandwiches to different passengers. There have been youngsters, aged and different passengers …. What if anybody catches an an infection? A well mannered observe or informing the Passengers would have saved them from consuming the sandwich. I instantly rushed or conveyed to her after consuming one chunk however all she stated ‘I’ll change it with another factor. I’ll deliver it to the division discover and later include a goodie,’ which I refused to take. I did not need to create a panic scenario … however her first motion ought to have been to make different passengers conscious in order that they make an knowledgeable choice about consuming the sandwich or not.”
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“You’re educated to avoid wasting our lives if God forbids something to occur, however should not this be included in the identical SOP? 1. The standard must be questioned 2. Regardless of having the information of why she served fellow passengers. I introduced this situation into consideration to Create consciousness … I do not want any Compensation or Refund …. Only one assurance that passenger well being and security must be your prime precedence,” Kushboo Gupta added.

Responding to the scenario, IndiGo‘s official assertion learn, “We’re conscious of a priority raised by one in all our clients relating to their expertise on flight 6E 6107 from Delhi to Mumbai. We need to emphasize our unwavering dedication to sustaining the very best requirements of meals and beverage service on board. Upon investigation, our crew had instantly ceased the service of the particular sandwich in query. The matter is presently beneath thorough examination, and we’re working carefully with our caterer to make sure applicable corrective measures are taken. We sincerely apologize for any inconvenience brought about to the passenger.”

Have you ever ever confronted meals high quality points whereas travelling by air?