Anurag Kumar Singh, a university scholar visiting Bengaluru from Kolkata, encountered a stunning expertise after reserving an Ola cab from Kempegowda airport to Mathikere. Initially proven a fare of Rs 730 on the app, Singh was shocked when the motive force demanded Rs 5,194 upon reaching his vacation spot.
Singh, who booked a “mini” taxi, was directed to the primary automobile within the queue.After sharing the OTP, he proceeded with the trip. Nonetheless, upon reaching his vacation spot, the motive force introduced a cellphone display displaying the exorbitant fare.
“I used to be in disbelief,” Singh said. “Even when I toured all the metropolis, Rs 5,000 would not be justified.” Checking his cellphone, he found the journey was canceled on his finish, making the state of affairs much more complicated.
Fortunately, Singh was a cautious passenger. He had a behavior of capturing screenshots of app homepages after reserving rides. This foresight allowed him to lift the difficulty with Ola’s buyer help, conscious of potential fare discrepancies.
Negotiation with the motive force, who argued in Kannada, proved difficult for the non-speaking Singh. Luckily, his neighbors intervened and helped settle the matter for Rs 1,600 – double the preliminary fare. The motive force solely conceded after the police station was talked about.
Regardless of elevating the difficulty by means of the app and social media, Singh calimed that he obtained no response from Ola.
Singh, who booked a “mini” taxi, was directed to the primary automobile within the queue.After sharing the OTP, he proceeded with the trip. Nonetheless, upon reaching his vacation spot, the motive force introduced a cellphone display displaying the exorbitant fare.
“I used to be in disbelief,” Singh said. “Even when I toured all the metropolis, Rs 5,000 would not be justified.” Checking his cellphone, he found the journey was canceled on his finish, making the state of affairs much more complicated.
Fortunately, Singh was a cautious passenger. He had a behavior of capturing screenshots of app homepages after reserving rides. This foresight allowed him to lift the difficulty with Ola’s buyer help, conscious of potential fare discrepancies.
Negotiation with the motive force, who argued in Kannada, proved difficult for the non-speaking Singh. Luckily, his neighbors intervened and helped settle the matter for Rs 1,600 – double the preliminary fare. The motive force solely conceded after the police station was talked about.
Regardless of elevating the difficulty by means of the app and social media, Singh calimed that he obtained no response from Ola.
