MUMBAI: Financial institution of Baroda has said that the departure of its chief digital officer, Akhil Handa, final week was a results of the financial institution’s actions in compliance with RBI directives.
The banking regulator had requested Financial institution of Baroda to cease inducting clients onto its bob World app after irregularities had been detected relating to buyer onboarding.
The financial institution had knowledgeable the trade final week of Handa’s “cessation of service” with out specifying the rationale.Earlier this 12 months, there have been reviews that BoB staff had been onboarding clients to the app by utilizing third-party cell numbers as a way to obtain enrolment targets. This was adopted by RBI’s ban on onboarding new clients.
“We now have been engaged on many motion factors for some time, and there’s substantial compliance on all parameters. I can’t give a timeline, however going ahead, we hope to be totally compliant with the regulatory motion,” mentioned Debadatta Chand, MD & CEO, Financial institution of Baroda. Chand mentioned that Handa’s exit was “bank-induced” and within the type of contract termination. Nonetheless in a press release on Sunday, Handa mentioned his exit was a private determination, Reuters reported.
“Actions have been initiated towards a gaggle of individuals on the department and supervisory ranges. You can not determine only one particular person, and it’s a group motion that’s being initiated,” mentioned Chand.
Earlier, TOI had reported that a number of staff had been suspended on the department and supervisory ranges as a part of an motion towards the irregularities in onboarding.