Airport lounge experience set for a change

NEW DELHI: Soon, you will not have to queue as much as entry an airport lounge. To increase lounge experience, a number of operators and credit score card-issuing banks are planning direct enterprise, eradicating aggregators on whose machine a flyer swipes their bank card to enter a lounge, stories Saurabh Sinha. They plan to launch an app the place lounge entry will be booked prematurely. Then the passenger simply must swipe their card on the lounge gate and be seated in a explicit space as per their bank card standing. “A flyer can log in with an OTP and link all his/her credit cards. The app will check whether he/she has lounge access available and then allow them to book a lounge at the airport they are flying out of,” stated an official.“For banks, lounge access is among key features of premium credit cards, but the experience at present is not good. So hard-selling premium cards using this as a USP becomes difficult. Full-service airlines are also upset that their premium passengers have to queue up in the same line with a credit card,” stated a supply.However, many flyers have bank cards subsequently the lounge use is now not restricted to these flying full-service airways. Operators are planning to have separate areas for premium card, enterprise, first-class flyers to supply higher experience at massive lounges. However, two main lounge operators stated, “Aggregators have warned us of stopping lounge entry if they are removed from the business. We are taking legal steps to prevent that.“