Curious to understand how your bundle travels from a easy click on on the display screen all the way in which to the doorstep? Now, you may expertise a key a part of that journey firsthand with Amazon fulfilment centres (its good warehouses) in India opening doorways for public tours.
Starting This autumn 2025, the ecommerce large will supply a peek at behind-the-scenes logistics of packages by way of free in-person tours of its fulfilment centres (FC) in Delhi NCR and Bengaluru.
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“During these 45 to 60-minutes guided tours, visitors can catch the action before the package reaches consumers’ doorstep, in the process exploring facilities where millions of products are stored and customer orders processed and shipped daily,” Amazon mentioned on Monday (June 30, 2025) because it introduced the growth of its public tour programme to India.
“This initiative invites interested visitors to visit Amazon’s fulfilment centres, offering a glimpse into the technology and an opportunity to meet the people behind customer deliveries,” the discharge mentioned.
Amazon made the announcement on the ‘Delivering the Future’ occasion in Tokyo, which showcases the corporate’s newest improvements and applied sciences. The tours will run 3 times weekly at each Delhi NCR and Bengaluru FCs, accommodating up to 20 members per tour.
People eager on these tours can be in a position to register on-line later this yr and expertise the behind-the-scenes operations.
“These tours offer visitors a behind-the-scenes look at the technology and people working together to deliver for our customers every day,” Abhinav Singh, V-P Operations India and Australia mentioned.
The centre in Delhi NCR, the biggest fulfilment centre in North India, spans 4,50,000 sq. toes, a measurement equal to eight soccer fields. The Bengaluru facility is Amazon’s largest fulfilment centre in the nation with greater than two million cubic toes of space for storing.
Nick Boone-Lutz, who leads the public tours programme at Amazon mentioned, “Since 2014, we’ve welcomed more than two million visitors across more than 35 locations in the U.S., Canada, the U.K., Australia, France, Germany, and Italy.”
