BIS cracks down on e-comm giants over ‘unsafe’ goods | India News

NEW DELHI: Cracking down on sale and storage of uncertified and unsafe merchandise, Bureau of Indian Standards has seized hundreds of such goods from warehouses linked to Amazon, Flipkart, and different on-line marketplaces.
The shopper affairs division mentioned investigations by BIS into a number of violations by each Amazon and Flipkart traced uncertified merchandise again to Techvision International Pvt Ltd. “BIS conducted raids at two different facilities of Techvision International in Delhi, uncovering approximately 7,000 electric water heaters, 4,000 electric food mixers, 95 electric room heaters, and 40 gas stoves, without BIS certification. Non-certified products seized include brands like Digismart, Activa, Inalsa, Cello Swift, Butterfly among others,” it added.
BIS has filed two courtroom circumstances in opposition to the corporate. In one other search at a Flipkart warehouse in Gurugram operated by Instakart Services, BIS seized 534 stainless-steel bottles, 134 toys and 41 audio system.

Govt eyeing plaints decision in 7 days

Govt is setting up an ecosystem to finally resolve shopper complaints on the pre-litigation stage itself, shopper affairs secretary Nidhi Khare mentioned on Saturday. Speaking at an occasion on World Consumer Rights Day, she mentioned to date shopper complaints had been resolved in 45 days. “With use of AI tools, we are going to resolve most complaints within seven days,” she mentioned.