The restaurant owners in Namakkal who stopped receiving food orders from online food delivery majors like Swiggy and Zomato, have now shifted to a new online food delivery aggregator, Zaaroz, which solely receives subscriptions from the eateries on a monthly-basis.
From July 1, the owners of eateries in Namakkal city and taluk stopped offering food to Swiggy and Zomato, claiming that they have been demanding excessive commissions and incomes by way of hidden prices, which induced the restaurant owners to enhance the food value.
Screengrab of Zaaroz cellular utility
| Photo Credit:
Google Play
The eatery owners haven’t accepted the orders from Swiggy or Zomato for the previous one week. Meanwhile, on Monday (July 7, 2025), the restaurant owners introduced that they may ship food by way of a new online food delivery aggregator, Zaaroz, which is run by an entrepreneur at Chidambaram in Cuddalore district. After performing pooja at Namakkal Anjaneyar temple, food delivery was began.
Subscription mannequin of Zaaroz
N. Arul Murugan, secretary for the Namakkal Town and Taluk Hotel Owners Association, mentioned that the brand new firm solely receives month-to-month subscriptions from messes, bakeries and restaurant in Namakkal city. The mess and bakery have to pay ₹1,500 and 18% GST each month and eating places ought to pay ₹3,000 with 18% GST each month to the corporate.
Restaurant owners in Namakkal began to ship food by way of Zaaroz, a new online food delivery aggregator on July 7, 2025
| Photo Credit:
Special Arrangement
At current, 50 eating places have joined this new online food delivery platform and started to ship food by way of it. Earlier, the eateries paid ₹20,000 to ₹30,000 as fee to the opposite main online food delivery aggregators like Swiggy and Zomato each month. “Now, we are able to save 90% of the money. If a restaurant pays ₹3,000 with GST to the new aggregator, it will deliver food without limits. As they also deliver groceries, meat and other items online, they are able to deliver food at this subscription cost,” Mr. Arul added.
Enthusiastic response
Stating that there’s a good response for the brand new aggregator among the many public, Mr. Arul Murugan mentioned that on the primary day until Monday afternoon, 3,000 folks downloaded the cellular utility of Zaaroz and 100 deliveries have been made until afternoon.
Food value slashed
“We have planned to extend this local app to other places in the district. Restaurant owners from Tiruchengode and Rasipuram also agreed to join in this app and talks are on with other restaurant owners in the district. Due to cost reduction for us, we have reduced the food price. Earlier, due to commission problem, two idlis were sold for ₹45 to ₹50. But from Monday, restaurants in Namakkal town started to sell it for the actual rate of ₹30. Similarly, all food prices, which were earlier hiked, were also reduced,” Mr. Arul Murugan added.
